Privacy Policy

Last Updated: May 5, 2025

1. Introduction

Welcome to Agellic Commerce ("we," "our," or "us"), based in Alberta, Canada. We are committed to protecting your personal information and your right to privacy in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA), Alberta's Personal Information Protection Act (PIPA), and other applicable privacy laws. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our e-commerce services, or interact with our mobile applications.

This Privacy Policy applies to all information collected through our website (agellic.com), mobile applications, marketplace listings (including Amazon stores), and any related services, sales, marketing, or events.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our services.

2. Information We Collect

2.1 Personal Information You Provide

We collect personal information that you voluntarily provide when you:

• Register for an account
• Make a purchase
• Contact customer support
• Subscribe to our newsletter
• Participate in promotions or surveys

This information may include:

• Name
• Email address
• Mailing address
• Phone number
• Payment information
• Username and password
• Purchase history
• Product preferences

2.2 Information Automatically Collected

When you access our services, we automatically collect:

• IP address
• Device information
• Browser type
• Operating system
• Access times
• Pages viewed
• App usage data
• Location data (with permission)
• Cookies and similar tracking technologies

2.3 Information from Third Parties

We may receive information from:

• Payment processors
• Social media platforms (if you connect your account)
• Analytics providers
• Marketing partners
• Amazon and other marketplace platforms

3. How We Use Your Information

We use your information to:

• Process your orders and payments
• Provide customer support
• Send order confirmations and updates
• Personalize your shopping experience
• Send marketing communications (with consent)
• Improve our products and services
• Detect and prevent fraud
• Comply with legal obligations
• Analyze usage patterns
• Maintain platform security

We only use personal information for purposes that a reasonable person would consider appropriate in the circumstances, as required by Canadian privacy laws.

4. Information Sharing and Disclosure

We may share your information with:

• Service providers (payment processors, shipping companies)
• Business partners
• Amazon and other marketplace platforms (as required)
• Social media platforms (with your consent)
• Legal authorities (when required by law)
• Business transfers (in case of merger or acquisition)

We do not sell your personal information to third parties.

5. Meta Platform Integration

When you interact with us through Meta platforms:

• We access basic profile information
• We may use Facebook Login for authentication
• We adhere to Meta's Platform Terms and Developer Policies
• We use Meta analytics and advertising tools
• We provide data access controls for your Meta-connected data

6. Amazon Marketplace Compliance

For Amazon marketplace activities:

• We comply with Amazon's privacy requirements
• We maintain separate records for Amazon customers
• We follow Amazon's guidelines for customer communication
• We respect Amazon's policies on customer data usage

7. Your Privacy Rights

Rights Under Canadian Privacy Laws

As a Canadian company, we comply with PIPEDA and Alberta's PIPA. You have the right to:

• Access your personal information
• Know how your information is used
• Request corrections to inaccurate data
• Withdraw consent (subject to legal or contractual restrictions)
• File a complaint with the Privacy Commissioner of Canada or Alberta's Information and Privacy Commissioner

For Canadian Residents

Under PIPEDA and PIPA, you have the right to:

• Access your personal information with written request
• Challenge the accuracy and completeness of your information
• Have your information corrected as appropriate
• File a complaint if you feel your privacy rights have been violated

CCPA Rights (California Residents)

California residents have specific rights including:

• Right to know what personal information is collected
• Right to know if information is sold or disclosed
• Right to say no to the sale of personal information
• Right to delete personal information
• Right to non-discrimination

GDPR Rights (European Economic Area Residents)

EEA residents have additional rights including:

• Right to be informed
• Right to rectification
• Right to erasure
• Right to restrict processing
• Right to data portability
• Right to object
• Rights related to automated decision-making

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption
• Secure servers
• Access controls
• Regular security assessments
• Employee training

9. Data Retention

We retain your personal information for as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

10. Children's Privacy

Our services are not intended for children under 13 (or applicable age in your jurisdiction). We do not knowingly collect information from children.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

12. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences
• Understand how you use our services
• Improve your experience
• Provide personalized content
• Analyze traffic

You can control cookies through your browser settings.

13. Third-Party Links

Our services may contain links to third-party websites. We are not responsible for their privacy practices.

14. Updates to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or prominent notice on our services.

15. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Agellic Commerce
48 Silver Ridge Rise NW
Calgary, Alberta, Canada
T3B 4P7
Email: andrew@agellic.com
Phone: +1-403-406-0250

For privacy-related complaints, you may also contact:
- Office of the Privacy Commissioner of Canada: www.priv.gc.ca
- Office of the Information and Privacy Commissioner of Alberta: www.oipc.ab.ca

16. Additional Regional Provisions

For Alberta Residents

This Privacy Policy complies with Alberta's Personal Information Protection Act (PIPA). We collect, use, and disclose personal information in accordance with PIPA requirements.

For US Residents

[Insert state-specific privacy rights as applicable]

17. Consent and Notification

By using our services, you consent to our collection, use, and disclosure of your personal information as described in this Privacy Policy. We will obtain your express consent for any new purposes not covered by this policy.

For Canadian users, consent may be express or implied depending on the sensitivity of the information and reasonable expectations.

Note: This Privacy Policy is a draft and should be reviewed and customized by your legal counsel to ensure compliance with all applicable laws and regulations in Canada, Alberta, and the United States.